Dubai desk | plate first
Use this page to recharge plate number details for a UAE road toll account: emirate, category, plate, and an amount in AED. The form lives on the next page so this cover stays readable.
AED presets
Keep the mobile that sits on the road toll account, the emirate on the plate, the vehicle category, and the digits on the plate. A plate code appears only for some categories; the form will leave it closed when it does not apply.
The figure you pick is the figure applied to the road toll account. GateLane adds a desk charge of AED 4.50 on each top-up; that line appears on the payment page before you confirm. A balance check is a separate request at AED 1.50.
Posting is usually finished within 24 hours after the payment page accepts the request. Custom amounts sit between AED 50 and AED 400.
Independent desk. Not a UAE government body and not a road-toll operator.
Open the top-up page. Enter the mobile, lock the country as UAE, pick the emirate, wait for the category list, then add a plate code only when the list offers one. Choose an amount. The desk sends you to the payment host for step two. Step three is a short result screen.
The same plate fields power a balance check. That path does not invent a live tile or a last-sync stamp; it only raises the AED 1.50 check fee and follows the same payment step.
The selector covers Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. Category lists change with the emirate. Motorcycle, taxi and government rows often skip a plate code; private and commercial rows usually need one.
Abu DhabiDubaiSharjahAjmanUmm Al QuwainRas Al KhaimahFujairah
GateLane is a private desk on 8C Street in Al Bada', Dubai. The work is narrow: take a recharge plate number request for a UAE road toll account, collect the amount in AED, and pass the order to the payment host. We do not issue plates, we do not run gates, and we do not sit inside a ministry.
A useful request is boring on purpose. The mobile must be a UAE number. The country field stays on UAE. The emirate must match the plate. The category must match how that emirate groups vehicles. The plate number is the digit group on the metal. If a code exists for that row, the form asks for it; if the category has no code list, the field stays shut and the submit handler does not demand it.
Amounts are presets plus a custom box. The presets exist so a driver can tap a common figure without typing. The custom box is for a figure inside the published range. The desk charge is stated in AED on the payment page. Nothing extra is added after that screen.
Posting time is a processing window, not a live ticker. Most requests settle inside 24 hours. If the payment page cannot collect the card, the result screen says so and you can start again. If the amount left the card and the toll tag did not move, write to the desk with the order reference from the payment page, not with a guessed plate story.
A balance check uses the same plate path and a flat AED 1.50 fee. It does not paint a sample wallet, a hidden number, or a last-sync line. The check is a paid request, then the same payment step.
The form never sits on this cover. That is a reading choice: the hero explains the desk, the top-up page does the work. Links in the masthead, the close band, and the footer all point to recharge.html, not to a hidden block on the home page.
Lists load with a pause between emirate, category and plate code. The pause is the desk fetching the next option set. During that wait the next box stays disabled so you cannot send a mismatched pair. When a category has no code, the box shows that it does not apply and the send step skips it.
Support hours are Sunday to Thursday, 09:00-18:00, Dubai time. WhatsApp and the mail form reach the same room. The desk answers in English and Arabic. Friday and Saturday the inbox waits. Bring the order reference if you already passed the payment page.
Use the top-up page when the tag is low. Use the notes page if you want the field order in one sitting. Use the refund page if you need the reversal rules in writing. This cover is the map; the form is the work.
Open the top-up page, enter mobile and plate fields, pick an amount, then continue to the payment page.
Most requests post within 24 hours after the payment page accepts the order.
A card on the payment page. Accepted marks sit next to the number field there.
Top-up presets are AED 50, 100, 150 and 200. Custom sits between AED 50 and AED 400. Desk charge AED 4.50. Balance check AED 1.50.
Read the result screen, then send the order reference to the desk if an amount left the card and the tag did not move.
The top-up form does not ask for a card. The card fields live on the payment page only.
Yes, when the tag never moved and the desk can match the order. Rules sit on the refund page.
Call +971 4 368 2941, write billing@gatelanepay.com, or use WhatsApp. Hours: Sun-Thu 09:00-18:00.
UAE road toll accounts linked to a plate. The form asks for emirate, category and plate, not a travel card.
On UAE road toll gates in all seven emirates, once the amount has posted.
The fields are on their own page so this cover can stay a brief. When you have the plate in hand, start there.
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