GateLane

Refunds and cancellations

Recharge plate number, salik recharge, salik quick pay, salik top up

Ask for a reversal when the tag never moved after a collected payment.

Write billing@gatelanepay.com with the order reference, the plate you typed, and the amount. We match that to the payment page. If the tag already moved, we cannot pull the figure back through this desk.

A review usually finishes inside five working days, Sunday to Thursday. Cancel a request that never reached payment by simply leaving the form.